Turn every chat into a confirmed order.
AI agent + unified inbox for Messenger, WhatsApp & Instagram — synced with your SeloraX store, priced in Taka.
Trusted by Bangladeshi merchants selling on Facebook, Instagram, and WhatsApp.
- 3+
- channels supported
- <2s
- avg AI reply time
- 70%
- inquiries answered without a human
- 24×7
- Bangla support
Merchants using XChat
Channels
Every conversation, one inbox.
Connect each channel in under two minutes. No Cloud API approval, no third-party bridges.
Messenger
Facebook Pages, comments, and DMs.
- OAuth in 60 seconds
- Public post comments → private replies
- Story mentions, Quick Replies
Personal number via QR — no Business API.
- Scan QR, ready in 60s
- Groups, voice notes, images, documents
- Labels sync both ways
Story replies and DMs from your Page.
- Same inbox as Messenger
- Comment automation
- Coming next quarter
One agent, one inbox, one set of quick replies — every channel.
Why XChat
Why XChat
Reply to every customer in seconds — not hours.
AI replies, instantly
An always-on agent answers product questions, checks inventory, and creates orders without waiting for your team.
One inbox, every channel
Messenger, Instagram, and WhatsApp conversations in a single thread view — no tab switching.
Orders from chat
Confirm a product, collect phone + address, and the order lands in your SeloraX store automatically.
Follow-ups that never sleep
Tasks, reminders, and auto-tagging keep your team on top of every customer — even after they stop replying.
How it works
How it works
Three steps to a faster shop.
- 01
Connect your Page
Link your Facebook Page and SeloraX store in under two minutes.
- 02
AI handles replies
The agent answers FAQs, shows products, and books orders — tuned to your catalog.
- 03
Review in the inbox
Watch every conversation live, step in when you want, let AI handle the rest.
Demo
See XChat in action
A 90-second walkthrough of the inbox, AI replies, and chat-to-order flow.
Features
Everything you need
Built for the way stores actually sell in Bangladesh.
AI agent
A tool-calling commerce brain.
- Multi-language
Bangla, Banglish, and English — handled in one model with no language switch.
- Image search (CLIP)
Customer sends a product photo. The agent ranks catalog matches and quotes confidently above 0.90.
- Deterministic orders
Pulls product, variant, quantity, phone, and address from the chat history. No made-up SKUs.
- Intent router
Cheap classifier short-circuits 60%+ of greetings, thanks, and stock questions — saves AI credits.
- Tickets, auto-resolved
Every conversation gets a ticket. Order placed, customer satisfied, or idle for 24h → auto-resolved.
- AI-created tasks
When a chat surfaces work for later (call back tomorrow), the agent logs a task tied to that customer.
Inbox
A queue your team actually wants to use.
- Auto-assignment
Capacity-aware routing. Round-robin among online staff under their conversation cap.
- Claim-on-reply
The first person to reply takes ownership. No race conditions, no false "assigned" counts.
- Per-conversation AI toggle
Flip the agent off for sensitive chats; flip it on for FAQs. Hybrid is the default.
- Quick replies
Slash-command picker with arrow-key nav. Type `/`, pick a snippet, Enter to insert.
- Working hours
Off-hours auto-reply with your store name and a return-by timestamp.
- Group chats
WhatsApp groups land in the inbox with per-message sender names. Reply as the merchant identity.
Operations
Run the inbox like an operations console.
- Tasks
Internal follow-ups synced with the SeloraX dashboard. Kanban + list views, overdue highlights.
- Reminders
Schedule a web-push to yourself or another agent — fires even when XChat is closed.
- Auto-tagging
Keyword rules tag a conversation as soon as a customer message matches.
- Block list
Phone or external-ID blocks. Blocked contacts never reach your inbox or trigger AI.
- Audit log
Who changed what, when. Filter by user, action, target type.
- Team performance
Per-agent KPIs: messages sent, tickets resolved, first-response time, AI vs human ratio.
See exactly what each plan includes below.
What you get
Run your inbox the modern way.
Three product surfaces that turn chat into operations.
AI commerce agent
A tool-calling agent that knows your store. Replies confidently, refuses to hallucinate prices, and hands off to humans when the conversation calls for it.
- Bangla / Banglish / English in one model
- Confidence-gated image search (CLIP)
- Deterministic order placement — never makes up SKUs
- Resolves tickets, escalates when stuck
Unified inbox
Every conversation across every channel in one place. Built for teams that rotate through the inbox like a customer-support queue.
- Messenger + WhatsApp Evolution + Instagram (soon)
- Auto-assignment with capacity caps
- Claim-on-reply, presence, per-conversation AI toggle
- Quick replies, working hours, off-hours auto-reply
Tasks & operations
Internal follow-ups synced to the SeloraX dashboard. Filter "Only XChat" to see what your inbox team raised this week.
- Create from a conversation in one tap
- AI auto-logs follow-ups ("call back tomorrow")
- Priority, due dates, assignees, projects
- Kanban + list views with overdue highlight
XChat vs ManyChat
Built for Bangladesh, not generic global.
ManyChat is built for USD-paying marketers on Shopify. XChat is built for BD stores on SeloraX — pricing in Taka, Bangla support, and orders that actually land in your store.
| Feature | XChat | ManyChat |
|---|---|---|
| Pricing in Taka (৳) | ||
| Bangla interface & support | ||
| Native SeloraX store sync | ||
| Local payment gateway (EPS, bKash) | ||
| 24×7 Bangla support | ||
| Facebook Messenger | ||
| WhatsApp via QR (no Cloud API) | Cloud API only | |
| Instagram DM | Soon | |
| AI agent trained on your catalog | Automatic | Manual setup |
| Multi-language (Bangla / Banglish / English) | English only | |
| Image search — customer sends photo | ||
| Chat-to-order straight into your store | Manual via webhook | |
| Deterministic order placement (no hallucinations) | ||
| Tickets auto-opened & auto-resolved | ||
| Intent router — short-circuits cheap intents | ||
| Tasks & internal follow-ups | ||
| AI-created tasks from a conversation | ||
| Reminders with web-push | ||
| Auto-assignment with capacity caps | Limited | |
| Claim-on-reply | ||
| Per-conversation AI on/off toggle | ||
| Quick replies (slash-command picker) | ||
| Auto-tagging by keyword | ||
| Working hours & off-hours auto-reply | ||
| Block list (phone / external id) | Limited | |
| WhatsApp group chats in the inbox | ||
| WhatsApp labels — bidirectional sync | ||
| Facebook Page comments → private replies | ||
| AI Page-post generator | ||
| Facebook Ads insights | ||
| Team performance dashboard | Limited | |
| Audit log | Enterprise only | |
| PWA / installable mobile app | ||
| Web push notifications with media preview | ||
| Outbound webhooks & API tokens | ||
| Iframe-embedded in SeloraX dashboard |
Checked April 2026. ManyChat features correct to the best of our knowledge — drop us a note if anything looks off.
Pricing
Simple pricing
Pay yearly to save. Coupons work at checkout.
Testimonials
What merchants say
Real quotes from SeloraX store owners using XChat.
“[PLACEHOLDER] We stopped losing customers to late replies. The AI handles 70% of inquiries on its own.”
Rafiul H.
Owner, [Placeholder Store Name]
“[PLACEHOLDER] Orders that used to take 4 messages now happen in one thread. My team has their evenings back.”
Nusrat A.
Operations, [Placeholder Store Name]
“[PLACEHOLDER] Best part is the SeloraX sync. Products, stock, and orders just line up.”
Imran K.
Founder, [Placeholder Store Name]
FAQ
Frequently asked
Short answers to the questions we hear most.